Privacy Policy

Thank you for visiting [Bedding]! We take your privacy and personal information security very seriously. Through this privacy policy, we hope to make it clear to you how we collect, use, store and protect your personal information. Please read the following carefully before using our website.

1. Information we collect

When you visit our website, register an account, place an order or interact with us, we may collect the following types of personal information:

Personal identity information: such as name, address, email address, phone number, etc.

Payment information: such as credit card number, billing address, etc., used to process your order.

Account information: such as the username and password provided when registering an account.

Device information: including IP address, browser type, operating system, access time, etc. (used to analyze and optimize our website performance).

Shopping behavior information: including your shopping preferences, order history, etc.

2. How we use your information

The information we collect is mainly used for the following purposes:

Processing orders: including confirmation, delivery and tracking orders.

Customer support: Provide you with help and support for products, orders or accounts.

Improve services: Optimize our website and services by analyzing your shopping behavior and feedback, and provide a personalized shopping experience.

Marketing and Promotions: Send you information about new products, promotions and special offers via email or SMS. If you do not want to receive marketing information, you can choose to unsubscribe at any time.

Comply with legal obligations: Comply with applicable laws, regulations and requirements, such as tax or accounting requirements.

3. Sharing and Disclosure of Information

We promise not to sell or rent your personal information to any third party. However, we may disclose your information in the following circumstances:

Working with service providers: We may work with third-party service providers (such as payment processing, logistics distribution, customer support, etc.) who will help us process and manage your orders. In this case, the service provider will only use your information according to our instructions, and they must also comply with the privacy protection regulations.

Legal requirements: We may disclose your information if we are required to disclose your personal information by law or judicial process (such as court orders or legal proceedings).

Business transfer: In the case of corporate mergers, acquisitions or asset sales, your personal information may be transferred or shared as part of a business transfer.

4. Security of Information

We take industry-standard security measures to protect your personal information from unauthorized access, use, modification or disclosure. All sensitive payment information (such as credit card numbers) is transmitted via encryption technology and stored in secure servers. However, please note that despite our security measures, Internet communications and storage methods are not completely secure and therefore information cannot be guaranteed to be completely secure during transmission.

5. Your privacy rights

You have the right to access, correct or delete the personal information we hold about you. Specifically, you have the following rights:

Right of access: You can ask us to provide a copy of the personal information we hold about you.

Right of correction: If your personal information is inaccurate or incomplete, you can request correction.

Right of deletion: In certain circumstances, you can request deletion of your personal information stored by us.

Right to withdraw consent: If we process your information based on your consent, you have the right to withdraw your consent at any time.

Right to object: You have the right to object to our use of your information for certain purposes, such as marketing and analytics.

If you wish to exercise any of the above rights or have any privacy questions, please contact our customer service team.

6. Cookies and tracking technologies

We use cookies and similar tracking technologies to collect website visit data to improve your browsing experience and website performance. Cookies are small files stored on your device that help us remember your preferences, login status and shopping cart contents.

Management of Cookies: Most browsers accept Cookies by default, but you can disable or delete Cookies through your browser settings. Please note that disabling Cookies may affect the use of certain features or services.

7. International Data Transfer

If you are located in the European Union, the United Kingdom or other regions, our services may transfer your personal information to regions outside your country of residence (such as the United States). In this case, we will ensure that the data transfer is carried out in a legal manner and take appropriate security measures to protect your personal information.

8. Privacy of Minors

Our website and services are not intended for minors under the age of 18. We will not intentionally collect personal information from minors. If we find that we have accidentally collected personal information from minors, we will take steps to delete the information immediately.

9. Updates to Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be notified by posting a new version on this page and updating the "Last Updated Date". Please check this policy regularly to learn about the latest changes to our privacy policy.